Front Desk/Receptionist Training
This mini-course is designed for the newly hired front desk/receptionist who has no previous experience in an eyecare office. Also see the "telephone skills for the eyecare office" course.
The course is designed to provide some familiarity with the world of ophthalmology.
See the links below to go to the course content.
Subjects include the following:
- Orientation to the titles and job descriptions of ophthalmic personnel
- Overview of eye diseases
- Basic optics, glasses and contact lenses
- Introduction to the autorefractor and the autolensometer
- Telephone skills for the eyecare office
See the course outline in the course description below for more details about the contents of the course. This course material is also available at www.eyetec.net with quizzes and a certificate as evidence of course completion for a fee of $10.